Service_Zhongshan Shanfeng CNC Welding Aluminum Products Co., Ltd

Service

Service Overview

More than ten years focused on CNC metal products. With advanced equipment and expert teams, we offer global customers one-stop R&D, manufacturing, and after-sales services. From optimizing drawings, material selection to micron-level machining, and fast after-sales support, we ensure quality at every step. Our proven system guarantees high-precision, efficient delivery for custom and mass orders, ensuring seamless cooperation.

Service Details

With advanced equipment and mature processes, we provide comprehensive CNC metal product processing services in strict accordance with high standards. CNC, Welding, Laser Cutting, Forging, Casting, Extrusion, etc.

Service Process

1. Customers submit production requirements, providing CAD drawings or detailed product specification descriptions. 2. Our technical team quickly analyzes the requirements and provides accurate quotations and solution suggestions within 24 hours. 3. After reaching a consensus, a formal contract will be signed to clarify details such as the delivery period and quality standards. 4. Relying on advanced equipment and mature processes, we strictly follow the production process and closely monitor the progress. 5. Through multiple inspection procedures, we conduct a comprehensive quality inspection of products according to industry standards to ensure zero defects. 6. After delivery, long-term after-sales services are provided, promptly responding to various needs of customers during use.

Customer Support and After-sales Service

Our services cover the entire product life cycle. The 7×24-hour after-sales hotline responds to issues within 1 hour, and on-site handling for urgent failures is carried out within 24 hours. Products come with a 12-month warranty, and free repair or replacement is provided for material or process problems during the warranty period. Meanwhile, we offer diversified services such as regular follow-ups, remote diagnosis, and on-site technical support, fulfilling our long-term commitment to customers with professionalism and sincerity.

Service Commitment

We solemnly promise: We strictly adhere to the highest industry standards and ensure 100% on-time delivery with a mature production management system. We always prioritize customer interests, safeguard the security of customer business secrets through confidentiality agreements and a complete information security mechanism, and create a trustworthy cooperation environment for you.

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